FAQ & Site Info

Once placed, orders may not be changed or canceled. But don’t worry—you can return the items for any reason within 30 days.

If your order has already been marked as shipped, you won’t be able to cancel.

Each item on our site has an estimated processing time based on the specific characteristics of the product. Orders placed over holidays and weekends will be processed in the following business days. We are working diligently to ship all orders and will update you with tracking information via email once available.

In rare cases when an item runs out of stock after your order is placed, we’ll contact you as soon as possible to exchange the affected item for another of equal value. We make every effort to ensure inventory is accurate to avoid this happening. Note that if we don’t get a response from you within 5 business days, we reserve the right to refund your order in full.